Conflict Systems Design

Cost-Effective Resolution of Workplace Disputes 

Conflict in the workplace can be a significant drain on personnel and financial resources in your company. If not resolved satisfactory, conflict can disrupt teamwork, reduce productivity, and divert your company’s focus from its mission.

Prudent companies are exploring new strategies to manage and resolve workplace conflicts other than through litigation. We can help you design and implement an Internal Conflict Management Program that works for you. Our mission is to provide your employees, supervisors and management the training and expertise to make your program effective.

Research shows that both employees and supervisors experience a high degree of satisfaction through mediation of their workplace disputes. Significantly, the satisfaction, which participants believe will have long term benefits for their relationship, results from cost-nuetral resolution.

Mr. Rosenberg was a member of the training design project funded by the Hewlett Foundation for the development of training resources for the U.S. Postal Service. This work formed the basis for the successful Postal Service (REDRESS) mediation program, for which Mr. Rosenberg was a lead trainer.


The cornerstone of all conflict management is Mediation. Mediation is non-coercive, neutral facilitated negotiation. In mediation employees have an opportunity to speak directly with each other in an informal, productive atmosphere to develop a mutually satisfying resolution. We will train your employees as Mediators to resolve conflicts internally.

We Provide What You Need

  • Internal Conflict Management Program Design & Implementation
  • Training & Coaching in:
    • Mediation
    • Negotiation
    • Facilitation
    • Conflict Management Skills
  • Internal Reviews
  • Conflict Management Services
  • Mediation Services
  • Conflict Intervention

Benefits of Managing Internal Conflict

  • Prevents conflict
  • Resolves disputes
  • Reconciles differences
  • Reduces liability and avoids litigation
  • Reduces costs
  • Resolves issues quickly
  • Regains momentum
  • Improves communication
  • Prevents misunderstanding
  • Builds relationships based on mutual trust
  • Provides greater harmony in the workplace
  • Increases employee longevity and productivity