April 17, 2000

Dear Steve,

Of the countless continuing education courses I have attended since law school (which was some time in the 60's), I can say with out hesitation, that your course on mediation was by far the most useful, enjoyable, and well taught. It has already been of great help to me in my new endeaver as a mediator.

I have and will continue to recommend the course at every opportunity.

Thanks again for a wonderful experience.

Sincerely,

John P. McGlynn